If you've booked a system installation at Window Cleaning Warehouse, this guide explains exactly what your day looks like at our Barry, South Wales fitting centre. The main branch with our customer lounge, viewing gallery, and complimentary breakfast voucher.
Whether you're having a FaceLift or Pure Freedom system fitted, a water fed system fitting is straightforward: arrive, confirm your layout and spec with an engineer, relax (or work) while your van mounted system install is completed, then leave with a full handover and certificate.
Professional Installation (Barry + approved partner locations)
Have your FaceLift or Pure Freedom van mounted system fitted professionally by our team of engineers at WCW and our approved partners. We offer installation at multiple sites across the UK:
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South Wales (Barry)
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Liverpool
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Billericay
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Grimsby
This post focuses on the Barry branch, where customers can use the lounge facilities during the install. (If you'd prefer a different location, you can still book installation at one of our other approved sites.)
How to order installation: Select your preferred location on the installation page and add to cart. After ordering, email info@windowcleaningwarehouse.co.uk or call +44 01446 749060 to arrange your installation date.
Step-by-step: your Barry system install journey
1) Arrive and check in (typically around 8:30am)
Most customers arrive around 8:30am so work can begin promptly. At check in, you'll meet the engineer and confirm the details before the van goes into the fitting area.
Fuel recommendation: Arrive with at least a quarter tank of fuel. Your van may need to be driven between units, and it's especially important for hot water installs that draw from the vehicle's fuel tank.
2) Confirm system layout, spec, and options
You'll discuss the layout and confirm the exact specification ordered so your water fed system fitting matches your van and how you work.
We install the full range of systems we sell, including:
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Delivery only systems
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RO/DI systems
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DI only systems
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Hot water systems
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EV/Hybrid installs
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Optional upgrades like bedlining kits (protects the rear of your van; requires drying/curing time)
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Accessories such as pole racks and underports (for easy filling and water output when doors are closed)
3) Complimentary breakfast at Denise's Café
Once your plan is approved, you'll receive a complimentary breakfast voucher for Denise's Café.
Denise's Café opening hours: 7:00am-2:00pm
Voucher includes: one hot meal + one drink
Getting there: Walkable from the fitting unit; your voucher includes a map. Parking is available.
4) Installation underway (typical duration and timings)
In most cases, customers can drop off and collect the same day.
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Typical installation time: approximately 6 hours
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Hot water systems: usually 2 days and must be booked at a "Plus" location
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Bedlining kits: may require extra time due to drying/curing
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EV/Hybrid vehicles: select the EV/Hybrid Vehicle option when ordering
Customer service will confirm the expected timescale when you book in.
The Barry Customer Lounge: work or relax while you wait
While your system install is in progress, you're welcome to use the customer lounge at the Barry branch.
Customer lounge amenities:
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Free Wi-Fi
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Free tea and coffee
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Xbox with YouTube/Netflix
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Desks and power sockets for laptop work
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Sofa seating
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Toilets
You can comfortably take calls or Zoom meetings if needed. The lounge is available until closing time or completion of works.
Viewing Gallery: check progress on your van
If you want to keep an eye on things, you can visit the viewing gallery to see your van mounted system installation progress without getting in the way of the engineers.
Handover: demonstration, instructions, and certificate
When your installation is complete, you'll receive a full handover from one of our engineers, including:
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A tour of your new system setup
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Operating guidance and maintenance basics
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A practical user demonstration
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A certificate of installation
The certificate can help reassure insurers that the system was installed to a high standard by a NEBOSH-qualified engineer.
Shop stop before you leave
Before you drive away, you can pop into the shop to pick up anything else you need. Consumables, accessories, spares, or upgrades.
Aftercare: support, servicing, and warranty
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Post install support: call customer service to book a free technical call with one of our engineers
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Servicing: bring your system in for service (charges apply)
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Warranty: 12-month warranty on all systems
Barry location info (useful for planning)
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Main fitting unit: Barry, South Wales
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Nearest train station: Cadoxton (approx. 1.2 miles away; ~5-minute drive or ~30-minute walk)
FAQ's
How long does a WCW system installation take?
Typically around 6 hours for same day drop-off/collection. Hot water installs usually take 2 days and must be booked at a Plus location. Bedlining can extend timings due to curing.
Do you install systems in EV or hybrid vehicles?
Yes, select the EV/Hybrid Vehicle option when ordering.
What should I bring on installation day?
Arrive around 8:30am, bring your keys, and ensure you have at least a quarter tank of fuel.
Can I work while you fit my system?
Yes, the Barry customer lounge has desks, sockets and Wi-Fi, and you can take calls/Zoom meetings.
How do I book installation?
Select your location and add installation to cart, then contact us to arrange a date: info@windowcleaningwarehouse.co.uk or +44 01446 749060.
