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Price Promise

Price Match
We are committed to offering the best range of products to our customers at the very best prices. Our price match service ensures that you get this across all name branded products on our stores.

Does this apply to all items on our store?

The price match service only applies to exact products of the same brand, size, style & colour and not ‘like for like’ matches. Where an item is not branded, we are not able to ensure the quality of that item and therefore cannot price match. 

How to claim:

If you find an identical product at a lower price at one of our UK based competitors, we will match that price before you buy, or up to 7 days after your purchase. 

In order for us to verify the price, simply email details of the product, where the product is being advertised at a lower price and the price at which it is being offered to –

The more information you can provide, the easier it will be for us to verify your price challenge and for you to get the best price possible. Where possible, please include the product title, size, colour, description, and a link to the product page.

Verification can take up to 24 hours (excluding weekends) and should your claim be successful, we will reply to your email with instructions as to how you can claim the reduced price.
Terms & Conditions:
  • The product in question must be new, identical in style, specification, size and colour, and offered on the same terms.
  • Our Price Promise can be claimed against any competitor in the mainland UK, including UK websites but excluding membership clubs, auction sites, private sales and liquidation (or any other "closing down" or insolvency) sales.
  • The competitor store or website must have the product in stock and available for immediate purchase or delivery.
  • Gift vouchers are exempt.
  • Typographical errors shall not apply. No affiliate, promotional, voucher code or media discount applies. Any other retailer's price match promotion which offers an additional rebate or other benefit for any price matched product is also excluded.
  • We must be able to verify the lower price being offered by the competitor to our satisfaction.
  • The price being matched must include all taxes (including VAT), postage and packing charges as applicable.
  • All Price Promise transactions are carried out at the discretion of WCW
  • We reserve the right to withdraw this Price Promise at any time
  • The item must be brand new and not reconditioned, end of line or returned stock.